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Privacy at Integr8e

Your data deserves
plain language.

A clear account of what the Integr8e Marketplace collects, why we need it, and the choices you have—without hiding the important parts in legal jargon.

Policy details

Effective date
14 August 2026
Service
Integr8e Marketplace
Privacy contact
support@integr8e.com

On this page

01Overview02Information we collect03How we use information04How information is shared05Data retention06Security07Your privacy rights08International transfers09Children's privacy10Policy changes11Contact us12Privacy FAQs
Table of contents
01Overview02Information we collect03How we use information04How information is shared05Data retention06Security07Your privacy rights08International transfers09Children's privacy10Policy changes11Contact us12Privacy FAQs

Overview

The Integr8e Marketplace is created and operated by Integr8e. This policy applies to our public marketplace website, contact experience, accounts we provision, and related services that link to this page.

Our approach: collect only what is useful, restrict access, keep it only as long as needed, and explain the choices available to you.

Information we collect

Information you provide

  • Name, work email address, company, and message submitted through our contact form.
  • Account and profile information when access is provisioned.
  • Support correspondence, feedback, and information you choose to share with us.

Information collected automatically

When you use the site, hosting and security systems may process IP address, browser and device information, timestamps, requested pages, referring URLs, and diagnostic logs. We use this data to deliver, protect, and improve the service.

Connected services

If you authorize an app, we may process the account identifiers, permissions, and data needed to provide that app. The exact access depends on the app and is shown during authorization.

How we use information

  • Provide, maintain, secure, and troubleshoot the marketplace and installed apps.
  • Respond to enquiries, service requests, and support conversations.
  • Provision and administer accounts where applicable.
  • Understand performance and improve usability.
  • Prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our terms.

Where law requires a legal basis, we rely on performance of a contract, legitimate interests, legal obligations, or consent, depending on the purpose and context.

How information is shared

We may disclose limited information to vendors that help us host, secure, monitor, communicate, and route enquiries. These providers may process data only for the services they supply to us and subject to appropriate safeguards.

We may also disclose information where required by law, during a corporate transaction, or where reasonably necessary to protect users, Integr8e, or the public. We do not sell personal information.

Data retention

We retain personal information only for as long as necessary for the purpose it was collected, including service delivery, security, recordkeeping, dispute resolution, and legal compliance. Retention periods vary by data type and context. When information is no longer required, we delete, anonymize, or securely isolate it.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, secure transport, environment separation, and service monitoring. No internet service can guarantee absolute security, so please avoid sending sensitive credentials through forms or email.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, or object to certain processing. You may also withdraw consent where processing depends on it.

Send a request to support@integr8e.com. We may need to verify your identity, and some requests may be limited by lawful exceptions.

International transfers

Integr8e and its service providers may process information in countries other than your own. Where required, we use appropriate safeguards intended to protect information transferred across borders.

Children's privacy

The marketplace is intended for business users and is not directed to children under 13, or the higher minimum age required in a particular jurisdiction. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy as the marketplace, our practices, or legal requirements change. We will post the revised policy here and update the effective date. Material changes may also be communicated through the service or by another appropriate method.

Contact us

Questions or privacy requests can be sent to:

support@integr8e.com

Quick answers

Privacy FAQs

Straightforward answers to the questions we hear most often.

01Does Integr8e sell my personal information?

No. We do not sell your personal information. We disclose data only where needed to operate the marketplace, provide requested services, comply with law, or protect legitimate rights.

02What happens to information submitted through the contact form?

Your enquiry is securely sent to our workflow provider so the appropriate Integr8e team member can review and respond. It is not automatically added to a marketing list.

03Does the marketplace receive my HubSpot password?

No. Where a HubSpot connection is offered, authorization should use HubSpot's secure OAuth flow. Integr8e does not ask for or store your HubSpot password.

04How can I access, correct, or delete my information?

Email support@integr8e.com with your request. We may verify your identity before acting and will respond according to applicable law.

05Does Integr8e store payment card details?

Integr8e does not intend to store full payment card details. If paid services are introduced, payments may be handled by a specialist payment processor under its own privacy terms.

06How long is contact enquiry data kept?

We retain enquiry data only as long as reasonably necessary to respond, maintain business records, meet legal obligations, and resolve disputes.

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